Customer Service Center
Customer Service Center

PCCW offers a wide range of services to a great number of customers. Our latest initiative is a brand new customer service center offering convenient and comprehensive one-stop service to customers who would like to receive face-to-face customer service.

In an effort to provide greater convenience to customers, PCCW will open up to 10 service centers across the territory by mid-2011. The first PCCW Customer Service Center is located at Hong Kong Island's commercial and shopping hub Causeway Bay.

PCCW Customer Service Center - Causeway Bay

Address:10/F East Exchange Tower, 38 Leighton Road, Causeway Bay, Hong Kong
Hours:Mondays to Saturdays: 08:30 - 20:00 (for both personal and business customers)
Sundays and Public Holidays: 12:00 - 19:00 (for personal customers only)
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